JSWallet by JS Bank - Terms and Conditions

BRANCHLESS BANKING TERMS AND CONDITIONS

These Terms and Conditions apply to the registration of Account Holder and subsequent use of the Branchless Banking Services offered by JS Bank Limited ("JS Bank" or "Bank"). These terms and conditions ("Terms and Conditions") constitute an agreement between ("Customer" or "Account Holder" or "I/ We") and the Bank, when registered and made use of the Branchless Banking Service.

Definitions:

"BB Regulations" means the Branchless Banking Regulations dated 12th July, 2016, issued by the State Bank of Pakistan, as amended from time to time;

"Branchless Banking" or "BB" means conduct of banking activities as outlined in the BB Regulations by the Bank for Account Holder having a Branchless Banking Account. It does not include the information services already being provided to existing Account Holders using channels, like phone, internet, SMS etc.;

"Branchless Banking Account" or "BB Account" means an account maintained by the Account Holder in the Bank, in which credits and debits may be effected by virtue of Electronic Funds Transfer and which is used to conduct Branchless Banking activities as outlined in the BB Regulations;

"Biometric Verification System" or "BVS", means technology enabled system (verifiable from NADRA or the relevant Government authority) that allows the Bank to obtain biometric fingerprints of the Account Holders at the time of opening of Branchless Banking Account or conducting the Branchless Banking transactions;

"Account Holder(s)" means a Customer;

"Agent" means any person, firm or company appointed as an agent of Bank for the provision of Branchless Banking services;

"Customer(s)" means a Branchless Banking Account Holder who has opted to avail the Branchless Banking services from the Bank in accordance with these Terms and Conditions;

"Electronic Funds Transfer" means money transferred through an electronic terminal, ATM, telephone instrument, computer, magnetic medium or any other electronic device so as to order, instruct, or authorize JS Bank to debit or credit an account;

"JS Bank Phone Banking" services which can be accessed by dialing [0800-011-22];

"MPIN" means a mobile personal identification number used to carry out the financial transactions;

"Password" means a sequence of characters used to determine that a mobile user requesting access to a system is that particular user in actual;

"SBP" means the State Bank of Pakistan;

"Services" mean the Branchless Banking services to be provided by Agent to the Customers in accordance with these Terms and Conditions;

"SIM" or "SIM card" means a component, usually in the form of a miniature smart-card that is theoretically tamper- proof and is used to associate a mobile subscriber with a mobile network subscription;

"SMS" means the service which allows the exchange of short messages between a mobile station and the wireless system, and between the wireless system and an external device capable of transmitting and optionally receiving short messages.

Section A: Branchless Banking Account Registration

Part 1: Branchless Banking Account Registration - Customer

  1. The Customer shall open their wallet account through JS Bank's designated Agents / JS Wallet application in the prescribed form for use of the BB Account and Services. JS Bank shall be entitled, at its sole discretion, to accept or reject such applications, without assigning any reason, whatsoever.
  2. For the purpose of opening the BB Account and availing the Services, the Customer is required to provide the following to Bank:
    1. A valid CNIC/ NICOP/ SNIC
    2. A mobile number which must be registered (as per the terms of PTA) in the name of the Customer as appearing on the CNIC. JS Bank will, in its sole discretion, advise, from time to time, the compatible devices, mobile operator and the software. Bank may take action to penalize Customer, including, without limitation to the account blocking / closure, in case of providing any incorrect information.
    3. Any Additional documents / requirements requested by the Bank for the opening an account that the Customer has chosen to open with the Bank.
  3. JS Bank may discontinue the Services at its sole discretion, any time without assigning any reason.
  4. Proper identification/ KYC of the Account Holder will be required at the time of opening the BB Account, subject to the verification as per the Bank's policy / procedures and /or instruction of regulatory authority.
  5. Any person opening or operating a BB Account is deemed to have read, understood and accepted these Terms and Conditions and the applicable schedule of Bank charges, issued and amended, from time to time by the Bank.
  6. Any person opening or operating a BB Account is deemed to have read, understood and accepted these Terms and Conditions and the applicable schedule of Bank charges, issued and amended, from time to time by the Bank.
  7. At the time of registration, the Account Holder will create 4 digit authorization code/ Log in PIN.

    8. Section B: Attributes of BB Account

  8. No profit or markup will be paid on funds held in BB Accounts, unless stated otherwise.
  9. Only one (01) BB Account will be opened per CNIC and mobile number. The BB Account limits shall be operated on CNIC basis and not on BB Account basis.
  10. The grant to, and operation of the BB Account and Services by the Account Holder is purely personal in nature and not transferable, to any other person, under any circumstance.
  11. Each BB Account shall possess a distinctive number, which shall be quoted in all correspondence with the Bank relating to the BB Account and Services.
  12. BB Accounts have special deposit, withdrawal, balance, bill payment and transaction limits, which shall be notified by the Bank to the Account Holder, from time to time.
  13. Account Holder will be notified of material changes to these Terms and Conditions, which the Bank will notify in a suitable manner.
  14. Any transaction that could breach, either the limits of crediting or debiting the BB Account, shall be rejected.
  15. The Bank reserves the right, without prior notice to the Account Holder, to debit the BB Account for any expenses, fees, commission, markup/interest, Zakat, withholding tax, stamp duty, tax, duty, or any other cost, service charges or expenses, arising out of any transactions or operation of the BB Account with the Bank, as may be payable to the Provincial or Federal Government, as may be levied from time to time. All applicable taxes shall be recovered as per tax laws in force. Failure to do so shall result in recovery of the service charge by JS Bank in a manner as JS Bank may deem fit along with such markup/interest, if any, and/or withdrawal of funds from BB Account, without any liability to JS Bank.
  16. JS Bank and the Account Holder agree that if the Account Holder opens further accounts with JS Bank and/or subscribes to any of the products/services of JS Bank or any of the affiliates, and JS Bank extends the Services to such accounts, products or services and the Customer opts for use thereof, then these Terms and Conditions shall automatically apply to such further use of BB Account and Services by the Account Holder.
  17. These Terms and Conditions are in addition to, and not in substitution for the specific terms and conditions, rules and regulations, procedures of the Bank with respect to various types of accounts and all products, deposit schemes and services offered to Account Holder, from time to time.

    18. Section C: Usage of Branchless Banking Account/ Dormancy

  18. In order to use the Services, Account Holder must be registered with the Bank for JS Branchless Banking Service through JS Wallet Application.
  19. Transaction requests will be authorized only through MPIN via the registered Branchless Banking Account number.
  20. The Bank shall not be held responsible for any service issue(s) faced by the Account Holder due to Mobile Network Portability (MNP).
  21. If a deposit remains inoperative for a period of ten (10) years, it will become unclaimed deposit and will be surrendered to SBP as per the provisions of Banking Companies Ordinance, 1962 and SBP directives operative at that time.
  22. In case of the Bank receiving official notice, or as and when the Bank becomes aware of it, from any other reliable source regarding demise of or bankruptcy of the Account Holder, the Bank will stop operations immediately in the BB Account and will not be obliged to allow any operation or withdrawal, except on production of a succession certificate or other Court orders from a Court of competent jurisdiction.
  23. Any discrepancy in the account activities for transactions and receiving of alerts should be promptly brought to the notice of the Bank, in writing, or via JS Phone Banking within fifteen (15) days from the date of transaction, failing which the activities of account regarding for transactions and receiving of alerts shall be deemed to be final and conclusive for all purposes, whatsoever. In the case of any error, the Bank reserves its rights, at all time, to make adjusting entries to rectify the error without notice and inform the Account Holder subsequently, and recover any amount wrongly paid or credited to any person together with any accrued interest / profit. However, the Bank shall not be liable for any loss or damage due to such error(s) or any consequential loss arising therefrom, to any party.
  24. Bank shall not be held responsible, if prepaid products purchased through Bank finds any error in loading of prepaid products or airtime.

    25. Section D: Security

  25. Bank is and shall not be liable, if anyone gets/has access to Account Holder's PIN, MPIN and SIM with Bank's registered account numbers and Account Holder fails to inform the Bank. The transaction(s) done by impersonator will be considered legitimate and will be acted upon by the Bank. Bank accepts no liabilities and shall not be held liable for compensation, of any kind, against Account Holder's loss.
  26. The Account Holder irrevocably and unconditionally undertakes to ensure that the MPIN and other confidential information is kept confidential and to not let any unauthorized person have access to the mobile phone and the MPIN.
  27. The security of the MPIN must not be endangered or compromised by choosing a MPIN that can be easily guessed, such as four (04) of the same numbers or numbers in sequence, such as 1234.
  28. The Account Holder's registered phone/SIM shall only be used by the Account Holder and Account Holder shall take all necessary precautions and care to ensure that the same are not misplaced, lost or stolen. If Account Holder's registered phone/SIM is lost or stolen, Account Holder must immediately notify the Account Holder's mobile operator to block and prevent misuse of the phone/SIM. The Account Holder shall also promptly notify JS Phone Banking to block access to his/her BB Account, failing which, the Bank shall not be held liable for any cost, charges, expenses, losses (direct, indirect or consequential), of any kind, claims (including third party claims) or damages, suffered or incurred by the Account Holder. The time at which the Bank receives instructions to block access to the BB Account will be determined and certified by the Bank and such determination shall be binding and conclusive on the Account Holder.
  29. If the Account Holder believes that his/her BB Account has been accessed without his/her due knowledge or consent, or that his/her MPIN has been fraudulently used, s/he shall immediately contact JS Phone banking to block the BB Account.
  30. JS Bank shall not be required to independently verify the Account Holder Instructions and shall be effective, unless countermanded by further instructions from the Account Holder within the reasonable timeframe. JS Bank shall have no liability, whatsoever, if it does not or is unable to stop or prevent the implementation of any Account Holder's Instruction, which is beyond banking limitation (as determined solely by the Bank).
  31. If the Account Holder notices an error in the information supplied to JS, either in the registration form or any other communication, s/he shall immediately advise JS Bank, in writing, so as to allow JS Bank to correct the error, wherever possible, on a "reasonable efforts" basis.
  32. All instructions for operating the BB Accounts and availing Services shall be given by the Account Holder ("Account Holder Instructions") in the manner prescribed by JS Bank. The Customer is also responsible for the accuracy completeness and authenticity of the payment instructions provided to JS Bank and/or its Agents/ service providers (hereinafter referred to as "Affiliates"), and the same shall be considered to be sufficient to operate the Accounts.
  33. The Account Holder Instructions shall be affected only after authentication of the Customer in accordance with the prescribed procedure for the BB Account.
  34. All the records of JS Bank generated by the Account Holder Instructions, (including the time of the transaction and payments requested, when availing Services and using the Account) shall be a conclusive proof of the genuineness and accuracy of the transaction and accompanying Account Holder Instructions.
  35. When the Account Holder completes providing payment instructions, and the same are received by JS, transaction shall deem to be fixed and finalized. Account Holder may not subsequently raise any objections with respect thereto. Once the Account Holder Instructions are received, the transaction may not subsequently be changed or reversed in any way.
  36. JS Bank may refuse to comply with the Account Holder Instructions, without assigning any reason, whatsoever and shall not be under any duty to assess the prudence or otherwise, of any Account Holder Instruction and have the right to suspend the operations through standard process, if it has reason to believe that the Account Holder Instructions will lead or expose to direct or indirect loss, or may require indemnity from the Customer before continuing to operate the BB Account.
  37. The Account Holder undertakes and agrees not to use or permit the use of the BB Account and Services for any illegal or improper purposes and shall comply with all applicable laws and regulations governing the BB Accounts. The Account Holder shall be held liable for any illegal funds transfer and money laundering done through his/her BB Account.
  38. That in consideration of the foregoing, the Account Holder hereby undertakes, agrees and binds itself, at all times, to indemnify and keep the Bank indemnified, safe and harmless, from and against all claim, demands, penalties, proceeding, losses, liabilities, harms, damages, detriment costs, charges and expenses, actions, suits, proceeding, judgments, judgments that may be brought against the Bank and/or other adverse consequences, including, but not limited to the reasonable attorneys' fee, etc., which may result, the Bank may sustain, incur or arise, or be sustained by it, or/and its respective officers, employees, personnel, etc., or be further liable for any reasons of the Bank acting in accordance with the mentioned provisions or otherwise fulfilling its obligations as stipulated, if any loss or damage is caused by dealing with such services, inclusive of the financial loss, and/or acting in pursuant to the authority that might be incurred beyond reasonable care of the Bank to ensure integrity and efficiency.

    39. Section E: Fees/Costs

  39. JS Branchless Banking currently has no subscription fee, subject to any change in future times; however, network operator may apply fees to use the services.
  40. By using the Services, Customer authorizes JS Bank to debit his/ her BB Account(s) with any transaction fees that may be introduced and communicated to the Customer in Bank's SOC (Schedule of Charges) available at any JS Agent location and at website www.jsbl.com.
  41. The Account Holder hereby agrees to bear the charges, as may be stipulated by JS Bank (and notified to the Customer) from time to time, for the BB Account and Services.
  42. Bank may, at any time, amend charges from time to time in accordance with the Schedule of Charges.

    43. Section F: Liability and Exclusions of Liability/ Responsibilities accepted by the Customer

  43. The risks associated with the BB Account and Services along with the liabilities and responsibilities accepted by Account Holder with respect to the same (and disclaimed by JS Bank) include, without limitation to the following:
    1. The Account Holder acknowledges that in case any third person obtains access to the BB Account or to BB Account access information, s/he would be able to instruct fund transfers and provide Account Holder Instructions. In order to reduce such risk, the Account Holder shall ensure that the terms and conditions applicable to the use of MPIN are complied with, at all times.
    2. The electronic channel is susceptible to frauds, misuse, hacking and other actions that could affect payment instructions to the Bank. Whilst JS Bank shall aim to provide security to prevent the same, there cannot be any guarantee from such frauds, hacking and other actions that could affect payment instructions to the Bank. Account Holder shall be solely responsible and JS Bank shall not be liable for any loss (direct, indirect or consequential) if access is gained to the Account through forgery, wiretapping, theft or divulgence of MPIN by Account Holder.
    3. The technology for enabling the transfer of funds and other services offered by JS Bank could be affected by issues relating to telecommunication network of mobile operator and/or JS Bank or its subsidiaries and Affiliates. The BB Account and Services may be interrupted/made unavailable by natural calamities, force majeure, legal and/or regulatory restraints, faults in the telecommunication network, network failure, or any other reason beyond the control of JS Bank. The BB Account could also be affected by virus or other malicious, destructive or corrupting code, program or macro.
    4. The transaction for transfer of funds or payments to Affiliates as per Account Holder's Instruction may not be completed, as requested for various reasons, including, but not limited to those specified in paragraph immediately above. In all such cases, the Account Holder shall not hold the Bank responsible, in any manner, in the said transaction and contracts and the Account Holder's sole recourse in this regard shall be with the beneficiary of the transaction.
    5. While JS Bank and the Affiliates shall endeavor to carry out the Account Holder's Instructions promptly, they shall not be responsible for any delay in carrying on the Account Holder's Instructions for any reason, whatsoever, including failure of operational systems. Bank shall not be liable (if it observes due diligence in good faith in relation to the BB Account and Services) for any damages, whatsoever, whether such damages are direct, indirect, incidental, consequential and irrespective of, whether any claim is based on loss of revenue, interruption of Business or any loss of any character or nature, whatsoever and whether sustained by the Customer, supplementary user or by any other person.
    6. Illegal or improper use of the BB Account shall render the Account Holder liable for payment of financial charges, as determined by JS Bank and/or result in partial or complete suspension of the BB Account. Any penalties levied by any regulatory authority with regard to the Account Holder's use of the BB Account shall be purely to the Account Holder's sole account, and the Bank shall not be liable in any manner from Account Holder's use of the BB Account.
    7. JS Bank shall, under no circumstances, whatsoever, be held responsible or liable by the Account Holder, for any delay in delivery of the electronic statements and/or alerts, nor the inaccuracy of the information contained in such electronic statements and alerts. JS Bank shall not be liable for its inability to deliver the alerts altogether. Also, it is being clarified and understood that electronic statements will only be issued to the Account Holder upon his/her specific request.
  44. The Account Holder shall not have any recourse against the head office or any branch of the Bank outside Pakistan, in respect of the payment of any deposits, account balances thereon maintained or/and accruing with the Bank in Pakistan, and all facilities provided by the Bank through the BB Account and Services. Any such rights of recourse are expressly waived by the Account Holder.
  45. The Account Holder irrevocably and unconditionally authorizes JS Bank to access all of his/her BB Accounts for effecting banking or other transactions performed by the Account Holder through the Accounts and Services. The right to access shall also include the right at JS Bank's sole discretion to consolidate or merge any or all accounts of the Account Holder with JS Bank and the right to set off any amounts owed to JS, without prior notice.
  46. JS Bank shall not be held liable for any product purchased by the Customer using his/ her BB Account. These transactions shall be effected by debiting the BB Account with the purchase amount plus any fee charged and crediting the seller's / third party's account with the same amount.
  47. JS Bank, in compliance with laws and regulations, may intercept and investigate any payment messages and other information or communications sent to or by the Account Holder or on the Account Holder's behalf via other bank, and this process may involve making further enquiries and stoppage of transaction.
  48. The Bank would be within its right to make investment of credit balance deposits, in any manner, in its sole discretion, and to make use of funds to the best of its judgment in the banking business.
  49. The Agent shall operate the BB Account in accordance with the terms and conditions stated in the Branchless Banking Agency Agreement.
  50. That the Account Holder shall be precluded from setting up a case of forgery, negligence and lack of care or warned of authority, pertaining to its obligations, either by Bank and/or any of Bank's authorized officers, employees, etc., acting in good faith, in normal course of Banking business and the Account Holder also undertakes to take the responsibility for any legal issue raised in respect thereof.

    51. Section G: Termination of the Agreement, Suspension or Withdrawal of the Service

  51. Bank may, at any time, terminate or suspend this Agreement, if:
    1. Account Holder discloses or compromises the MPIN or his/ her CNIC is not verified.
    2. Account Holder does not adhere to these Terms and Conditions.
    3. Agent is in breach of the Branchless Banking Agency Agreement.
    4. Account Holder uses the Services illegally or in a manner, not authorized by the Bank.
    5. Account is blocked due to dormancy
    6. In case of the Bank learning of the death, bankruptcy or lack of legal capacity of the Account Holder.
  52. Customer may, at any time, terminate the Services by giving us such notice in writing, by contacting JS Bank Helpline, designated JS branches or selected Agent locations.
    1. When this Agreement is terminated, Account Holder's full indebtedness to the Bank with respect to all transactions remains due and payable. Bank reserves the right to set off Account Holder's full indebtedness to the Bank against any other account held with the Bank.
  53. The Customer may request termination of the BB Account and Services by giving instructions to JS Bank any time in a manner prescribed by JS. The termination shall take effect on the completion of the Customer's request. The Customer shall remain responsible for any transactions made through the BB Account and for the Services until time of such termination.

    54. Section H: General Information

  54. Account Holder must ensure that all account related/personal information disclosed with the Services is kept confidential and shall not be disclosed by Account Holder, unless required by law or any Court, to be disclosed.
  55. The Account Holder agrees that JS Bank and/or Affiliates or their contractors may hold and process his personal information and all other information concerning his BB Account on its records in connection with the BB Account and Services, as well as for analysis, credit scoring and marketing.
  56. The Account Holder also agrees that JS Bank may disclose, in strict confidence, to other institutions, such personal information, as may be reasonably necessary for reasons, including, but not limited to the participation in any telecommunication or electronic clearing network, in compliance with a legal directive, for credit rating by recognized credit scoring agencies, for audit, provision of services, by any third party collection and fraud prevention purposes.
  57. The Bank is authorized to make such disclosures in respect of the BB Account and Services, as may be required by any court order or competent authority or agency under the provisions or applicable laws and/or otherwise to safeguard the interests of the Bank.
  58. The Bank may outsource certain functions to third party for the provision of efficient services. The Bank will ensure that proper safeguards are in place to protect the integrity and confidentiality of the customer data.
  59. Account Holder confirms that all information and data disclosed by him/ her is accurate and true and there is no undisclosed material information, which would affect Bank's decision to extend any of the BB Account facilities and Services to the Account Holder.
  60. Account Holder confirms that all information and data disclosed by him/ her is accurate and true and there is no undisclosed material information, which would affect Bank's decision to extend any of the BB Account facilities and Services to the Account Holder.
  61. Subject to the applicable local laws, the Account Holder hereby consents to JS Bank Limited or any of its affiliates, subsidiaries (including branches) (collectively “the Bank”) to share his/her personal information with respect to any of his/her accounts with the Bank, directly or indirectly with the overseas Regulators or Tax Authorities, where necessary to establish his/her tax liability, in any jurisdiction.
  62. The Account Holder agrees and undertakes to notify the Bank within seven (07) calendar days, if there is a change in any information which s/he has provided to the Bank.

    63. Statements/ SMS Alerts:

  63. In consideration of Account Holder agreeing to receive the electronic statements and alerts via e-mail, text message, voice mail, IVR or other electronic means, whichever deems fit, JS Bank shall, under no circumstances, be held responsible or liable by the Account Holder, for any delay in delivery of the electronic statements and/or alerts, nor the inaccuracy of the information contained in such electronic statements and alerts. JS Bank shall not be held liable for its inability to deliver the alerts altogether.
  64. The Account Holder expressly agrees that the Bank is not liable for sending semiannual statement of account to the account holders.
  65. It is being clarified and understood that electronic/ hard copy of statements will only be issued on the Account Holder's request to JS Banking Helpline with charges as per SOC.

    66. Amendments:

  66. JS Bank may, from time to time, amend these Terms and Conditions or the Services, at its sole discretion, using electronic channels; website, e-mail, text message sent to Account Holder's registered mobile number. By continuing to use any existing or new services, as may be introduced by JS Bank, the Account Holder shall be deemed to have accepted the amended Terms and Conditions.

    67. Waiver, cession and assignment:

  67. Any failure by the Bank to enforce its rights will not constitute a waiver of such rights.
  68. Account Holder may not cede, assign or transfer, in any way, any of the rights and obligations pertaining to him/ her in terms of the Services, to any other person or entity, without the express and prior written consent of JS Bank.

    69. Dormancy/ Reactivation of Account:

  69. The Bank reserves the right to disallow debit transactions in the Customer account, in case the account remains dormant / inactive. However, debits under the recovery of loans and markup, etc., any permissible Bank charges, Government duties or levies and instructions issued under any Law or from the Court will not be subject to debit or withdrawal restriction.
  70. The Account Holder will be able to reactivate his/her account as per channels available (i.e. JS Phone banking, Agent, etc.) after providing required verifications. After activation, the Customer will be required to conduct a financial transaction.

    71. Complaint/Fraud/ Customer Protection:

  71. If Account Holder thinks s/he has been victim of a Branchless Banking fraud, s/he must inform the Bank as soon as s/he becomes aware that a suspicious transaction has occurred in respect of his/ her account(s) and report the case to JS Branchless Banking to register the fraud and/or complaint.
  72. Account Holder shall also be required to co-operate with the Bank and the law enforcement agencies in any investigation conducted into losses the Account Holder suffered. Bank will investigate all reported cases of Branchless Banking frauds and possible solution will be provided to the Account Holder.
  73. The Customer shall not be liable for the acts or omissions of the Agent, provided however that the Customer follows the due process required by the Bank and subject to the Bank's investigation and dispute resolution procedures. JS Bank, its employees, directors, representatives or affiliates shall not, in any way, be liable or responsible, in any manner, whatsoever, if the due process is not followed by the Customer, e.g. should the Customer's MPIN be compromised / forgotten by the Customer, including, but not limited to the acts or omissions (including fraud) by the Agent and/or the Customer resulting in discrepant/incorrect /erroneous transactions.

    74. Modes for Registering Complaints:

  74. Bank will receive and initiate processing of all Customer complaints within a reasonably prescribed timeline upon their due receipt. An acknowledgment of complaint will be sent by to the Customer with an estimated resolution time (communication will be made using different communication channels at Bank's discretion). In case the complaint is launched at the JS Bank Helpline, the phone banking officer will also communicate the estimated redressal timeline.

    75. Change of Address:

  75. Any change in the address, constitution or any other particulars of the Account Holder provided to the Bank should be immediately communicated to the Bank, in writing, via JS Bank helpline. The post office and other agents for delivery shall be considered agents of the Account Holder for delivery of letters, etc., and no responsibility shall be accepted by the Bank for delay, non-delivery of communications sent to the Bank.

Acknowledgement:

All Account Holders are bound by all Terms and Conditions stated herein, agree to observe the above, and to accept any changes, supplements or modifications thereto, that may be made by the Bank, from time to time.

I/We acknowledge to have read and thoroughly comprehended the contents mentioned herein and confirm that same is completely understood, acceptable and compatible to me/us and hereby undertake to comply with, and act in accordance with all requirements the Bank makes, from time to time, and any directions given to me/us by the Bank in relation therewith. I/We undertake to provide the Bank with any information/documents, including, without limitation to the undertakings and/or declarations and/or signing any and all forms, within the specified timeframe, which in the opinion of the Bank are necessary and appropriate. In case, I/we cease or fail to comply with Bank's requirements or cease or fail, for whatsoever reason, to provide any necessary undertaking or declaration or fail to sign any required forms, as set out above, the Bank shall have the right, at its own discretion, to close and terminate the account/relationship. I/We further exhaustively acknowledge that I/we am/are entirely responsible for the same and clearly understand that I/we am/are and will be held accountable for the consequences, if any, regarding the aforementioned details, and hold the Bank indemnified against legal action(s), claim(s) or liability(ies) and from loss, damage or harm, of any kind, whatsoever. The Bank reserves to itself, the right to close any account, which in its opinion is undesirable / not satisfactorily operated upon, or not meeting the parameters of KYC policy/ Bank's laid down policy regarding account maintenance. The Bank also reserves the right to terminate any other type of Customer relationship(s), e.g. Debit Card, etc.

I/We declare and confirm that the funds/ accounts will not be used for money laundering purposes, terrorist activity and/or the source of funds is not unlawful, illegal, etc.

Disclaimer:

I/We acknowledge that all investments in Mutual Funds are subject to market risks. I/We understand that the NAV of units may go down or up based on market conditions, and past performance is not necessarily indicative of future performance.

I/We confirm that I/We have carefully read and understood the contents of the Offering Document(s) (https://jsil.com/all-downloads/constitutive-documents/), including the investment policies, risk factors, and warnings, prior to making this investment decision.

I/We acknowledge that I/We have received and read the Key Fact Statement (KFS) (https://jsil.com/all-downloads/key-fact-statements/) at the time of investment, and have understood the terms and conditions to the best of my/our knowledge, and have retained a copy of the same.

By proceeding, I/We agree to the above declarations and confirm my/our consent to invest as per the applicable terms and conditions.